As a leader in the restaurant industry, technology space, SYNQ3 co-founder and CMO, Matthew Favier, was recently featured in the restaurant publication, The Main Course, discussing the shift in consumer expectations as artificial intelligence (AI) and other new digital technologies impact the way people interact with businesses.
In the article, Matt states that: “Today, efficiency, convenience, and accessibility are three primary aspects of a successful consumer-to-business experience.” He goes on to talk about how restaurants can and should adapt to provide these core service characteristics for guests, and how providing these will help restaurants stay competitive in today’s market.
Along with being featured in The Main Course publication, Matt was also selected to speak at the Western Foodservice and Hospitality Expo on August 28 in Los Angeles, California. At the Expo, Matt talked about the opportunities that automation and artificial intelligence present for restaurants. He detailed how restaurants can start developing the guest-to-AI relationship. Click here to read the full article!
Throughout the year, Matt and other SYNQ3 leaders, including CEO Steve Bigari, participate in top restaurant conferences and contribute to industry publications. Steve spoke at the 2016 Western Foodservice and Hospitality Expo, and at the start of 2017, he spoke on a technology panel with leaders from Papa John’s, Olo, and Interactions. On October 12 at 4 p.m., Steve will be presenting SYNQ3’s VIA Analytics findings at the Florida Restaurant and Lodging Show in Orlando.
If you are interested in attending the Florida Restaurant and Lodging Show as one of Steve’s guests, contact us today at email Matt Favier.