Our Process

Mind of a Call Center…
Heart of a Restaurant

SYNQ3 Restaurant Solutions is a global restaurant ordering solutions provider specializing in GROWING SALES! We are a management team that has worked with some of the largest and fastest growing restaurant brands in the world. Our experience in the business of convenience and restaurant ordering solutions is unparalleled in terms of both process and execution. Our technical capability is unmatched in the industry.

WHO WE ARE

SYNQ3 Restaurant Solutions was founded over a decade ago when restaurant entrepreneur Steve Bigari began taking drive-thru orders for his McDonalds restaurants via a call center. Since that time, we have grown into the premier restaurant relations and call center solutions provider for the restaurant industry with over a billion dollars in orders processed to date.

WHAT WE DO

SYNQ3 partnered with iCubed, LLC–an industry-leading restaurant solutions provider–and together, SYNQ3 Restaurant Solutions become a true industry pioneer. We have the capacity and expertise to handle virtually any restaurant innovation requirement. SYNQ3 Restaurant Solutions is the premier restaurant solutions provider and restaurant call center in the world.

OUR WHY
To transform the restaurant industry, put the guest at the center of every restaurant visit, and ensure the best experience.
OUR HOW
SYNQ3 has the technology and processes to improve the guest experience and drive greater profits.
OUR RESULTS
By synchronizing people, process, and technology we deliver maximum sales at the lowest possible cost.

Let’s Break It Down…
Our Why

There’s a whole new thing going on out there for restaurant companies. You know it. You see it happening all around you. It’s a massive paradigm shift that is bringing incredible disruption to our industry. It’s difficult. It’s problematic. It’s even a little dangerous. But it’s also bringing all manner of tremendous opportunity. We call it the Restaurant 3.0 World. And it’s why we exist.

SYNQ3 Restaurant Solutions embraces these radical changes by bringing a host of innovative solutions that help our clients thrive in the Restaurant 3.0 World. Innovations that grow sales and profits. Innovations that increase efficiencies. Innovations that reduce costs. Innovations that enhance the guest relationship. And these innovations have helped us grow dramatically in the past few years–developing SYNQ3 into the premier restaurant call center solutions company in the world. We currently work with a substantial number of prestigious, national chains — continuing to grow our business as we help our clients grow theirs. We’d like to invite you to see how SYNQ3 Restaurant Solutions can help your business thrive in this brave new world. Contact us today. And grow your opportunity.

Achievements of
Our Founding Partners

SYNQ3 Restaurant Solutions has world-class expertise in both the restaurant and call center industries. What sets us apart, however, is that we were restaurant people first! The following are some of our achievements before the development of SYNQ3 Restaurant Solutions:

  • Establishment of the first Quick Serve Restaurant (QSR) call center – processing over 6 million orders.
  • The first QRS call center to process centralized catering calls for a QSR brand and the first to develop a QRS call center patent.
  • One of the pioneers in QSR credit card usage with two restaurant payment patents.
  • Implementation of three different call center operations for owners/operators all over the USA as well as direct consultation to many companies within the industry.
  • Involved in the development of the first triple-lane drive thru for a McDonalds restaurant in Colorado in 2005. The cutting edge ordering solutions helped the owner/operator beat the world-record by pushing 374 cars through the drive-thru in a single hour.

SYNQ3 restaurant solutions is changing the face of the restaurant industry.
If you would like to find out how the SYNQ3 Solution can make a difference for your organization please contact us at 1.719.884.2025 or send an email to solutions@synq3.com

WHAT OUR PARTNERS SAY

By partnering with the best, we’re able to provide the best to our restaurant clients.

“I have never seen something happen outside a restaurant affect what happens inside as much as SYNQ3 does.”
LANE CARDWELL, FORMER CEO
P.F. CHANG’S

“Due to our continuing partnership with SYNQ3 our franchise group has won franchisee of the year three years in a row, Restaurant Business Magazine’s 50 great ideas award and just recently we won the national Multi-Unit Franchise Magazine’s MVP award. We are both committed to innovation, transformation and sales and profits.”
Richard Osborn, Southwest Deli Group Franchisee of McAlister’s
McAlister’s Deli

“SYNQ3 really understands our business. Not only do they understand what we want to accomplish in the short term but they continually bring new and innovative ideas to us to improve in the long term. We couldn’t be happier with our partnership.”
Robert Notte, CTO
Patxi’s Pizza

“I have had the pleasure of watching SYNQ3 Restaurant Solutions grow from an idea to an incredible company serving some of the most prestigious restaurant chains in America. SYNQ3’s model is very impressive and is making a substantial difference for their restaurant partners.”
Kim Shugart, CEO
WickedThink Marketing

“SYNQ3 understands the restaurant business and they understand sales. The agents know our menu, the ingredients, what goes with what. SYNQ3 makes sure they get it right so we get it right. I would strongly recommend SYNQ3 for your call center needs. They don’t just want your business, they want to be your business partner.”
Todd Stewart, Project Director
Fazoli’s System Management, LLC

“Steve Bigari and the SYNQ3 team operate at a higher level than any other service provider in their space. Steve and his team are proven restaurant operators who bring a hospitality mentality to their work – drive, perfectionism, servility. SYNQ3 meets and exceeds ROI expectations by delivering consistently on its promise to grow sales and cut costs for restaurant clients.”
Noah Glass, Founder & CEO
Olo Online Ordering