Our Process

Our Why

There’s a whole new thing going on out there for restaurant companies. You know it. You see it happening all around you. It’s a massive paradigm shift that is bringing incredible disruption to our industry. It’s difficult. It’s problematic. It’s even a little dangerous. But it’s also bringing all manner of tremendous opportunity. We call it the Restaurant 3.0 World. And it’s why we exist.

SYNQ3 Restaurant Solutions embraces these radical changes by bringing a host of innovative solutions that help our clients thrive in the Restaurant 3.0 World. Innovations that grow sales and profits. Innovations that increase efficiencies. Innovations that reduce costs. Innovations that enhance the guest relationship. And these innovations have helped us grow dramatically in the past few years–developing SYNQ3 into the premier restaurant call center solutions company in the world. We currently work with a substantial number of prestigious, national chains — continuing to grow our business as we help our clients grow theirs. We’d like to invite you to see how SYNQ3 Restaurant Solutions can help your business thrive in this brave new world. Contact us today. And grow your opportunity.

Our Results

SYNQ3 brings a substantially deepened relationship with the guest. Which, in turn, brings a number of critical benefits to our partner brands:

  • Increased transactions, repeat visits, and higher check averages
  • Enhanced brand loyalty
  • Greater retention of new customers
  • Higher sales and profits
  • Better recovery of dissatisfied guests

By synchronizing people, process, and technology we deliver maximum sales at the lowest possible cost.

Our How

We accomplish these significant business improvements through the strategic and tactical synchronization of:

  • Deep knowledge, FOCUS, and expertise in the industry
  • New and proprietary technologies including artificial intelligence applications
  • Big data applications and programs
  • Process improvement systems and strategies
  • New media applications including social, mobile, chat, and email
  • Advanced call center applications
  • Overall improved guest experience

SRS has the technology and processes to improve the guest experience and drive greater profits.

Mind of a Call Center… Heart of a Restaurant

SYNQ3 Restaurant Solutions is a global restaurant ordering solutions provider specializing in GROWING SALES! We are a management team that has worked with some of the largest and fastest growing restaurant brands in the world. Our experience in the business of convenience and restaurant ordering solutions is unparalleled in terms of both process and execution. Our technical capability is unmatched in the industry.

SYNQ3 Restaurant Solutions was founded over a decade ago when restaurant entrepreneur Steve Bigari began taking drive-thru orders for his McDonalds restaurants via a call center. Since that time, we have grown into the premier restaurant relations and call center solutions provider for the restaurant industry with hundreds of millions of dollars in orders processed to date.

SYNQ3 partnered with iCubed, LLC–an industry-leading restaurant solutions provider–and together, SYNQ3 Restaurant Solutions become a true industry pioneer. We have the capacity and expertise to handle virtually any restaurant innovation requirement.

SYNQ3 Restaurant Solutions is the premier restaurant solutions provider and restaurant call center in the world.

Achievements of Our Founding Partners

SYNQ3 Restaurant Solutions has world-class expertise in both the restaurant and call center industries. What sets us apart, however, is that we were restaurant people first! The following are some of our achievements before the development of SYNQ3 Restaurant Solutions:

  • Establishment of the first Quick Serve Restaurant (QSR) call center – processing over 6 million orders.
  • The first QSR call center to process centralized catering calls for a QSR brand and the first to develop a QSR call center patent.
  • One of the pioneers in QSR credit card usage with two restaurant payment patents.
  • Implementation of three different call center operations for owners/operators all over the USA as well as direct consultation to many companies within the industry.
  • Involved in the development of the first triple-lane drive thru for a McDonalds restaurant in Colorado in 2005. The cutting edge ordering solutions helped the owner/operator beat the world-record by pushing 374 cars through the drive-thru in a single hour.

SYNQ3 Restaurant Solutions is changing the face of the restaurant industry.

If you would like to find out how the SYNQ3 Solution can make a difference for your organization please contact us at 1-719-884-2025. Or send an email to Solutions@SYNQ3.com.