WHAT WE LIVE FOR.
Through an innovative combination of People, Process, and Technology... we provide off-premise guests with frictionless solutions to engage with the world’s leading restaurant brands.

ABOUT US. WHO WE ARE. WHAT WE DO.

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WHAT WE LIVE FOR.
Through an innovative combination of People, Process, and Technology... we provide off-premise guests with frictionless solutions to engage with the world’s leading restaurant brands.

OUR JOURNEY.

From restaurant operations to transformational technologies.

SYNQ3 Restaurant Solutions was founded nearly two decades ago when restaurant entrepreneur Steve Bigari began taking drive-thru orders for his McDonald's restaurants via a call center.

And the world record for processing drive-thru orders was set — 374 vehicles served in a single hour.

In 2006, these experiences culminated in a call to transform restaurant ordering – to make it easier, faster, and more efficient. Or, in other words, to create the future of guest-to-restaurant interaction.

And SYNQ3 became the world’s leading restaurant order-taking company – processing over 75-million interactions for some of the world’s greatest restaurant brands.

In 2014, our sights were set on becoming the world’s leading restaurant innovation company. So, we began developing SYNQ Voice… a conversational, AI ordering technology.

And on May 14, 2018… we took the industry-first, fully-automated order for Chipotle Mexican Grill.

Since that time, we have grown into the premier provider for restaurant automation, technology, and off-premise solutions. We have processed billions in restaurant sales for thousands of restaurant locations and dozens of enterprise restaurant brands.

WE LOVE HELPING OUR PARTNERS GROW, AND WE'RE EXCITED TO SEE WHAT THE NEXT 10 YEARS WILL HOLD

OUR TEAM

A little fun. A little crazy. Very smart.
At SYNQ3, we focus on providing the relationship between the restaurant and the guest with the single purpose of growing our clients’ profits. We’re proud of the team that we’ve developed, and cherish the honor of allying with knowledgeable, hard-working, sincere individuals. We know that the people on our team are vital to making your business a success, so we pick the best of the best for you!
Headshot of Steve Bigari
Steve Bigari
CEO
Headshot of Matt Favier
Matt Favier
CMO
Headshot Steve Johnson
Steve Johnson
CFO
Headshot of Clinton Coleman
Clinton Coleman
President
Jeff Loukas
Product Officer
Sandy Mcelfresh
VP Client Success
Louis Noriega
VP Workforce Development & Operations
Aaron Turnbull
VP of Information Technology

OUR PARTNERS

WHAT OUR FRIENDS SAY

STILL LOOKING FOR MORE?
WE'VE GOT YOU COVERED.
Evaluating voice ai solutions? Your guide.
ebook
(coming soon)
Conversational AI Guidebook
Video
(coming soon)
Enabling the future of convienience
Ebook
(coming soon)
Guest Experience Matters. Why Conversational AI is the Key
Whitepaper
(coming soon)

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