[et_pb_section bb_built="1"][et_pb_row][et_pb_column type="4_4"][et_pb_text]
Wondering what’s next in the restaurant industry? One look at restaurant news tells all as new digital technologies and AI solutions flood headlines.
According to a recent Nation’s Restaurant News (NRN) article, “The future of food is technology, and the rise of robots is already here.” In the article, NRN reporter Marcella Veneziale writes about the many automated machines that are being added to restaurant operations around the world and the impact that they’re having. She notes that “…these automated machines will likely create heightened expectations of accuracy and efficiency in the restaurant industry.”
[et_pb_section bb_built="1"][et_pb_row][et_pb_column type="4_4"][et_pb_text]
Casual dining is under the knife, and thus far, it’s not looking good. According to a recent article from Business Insider, millennials are to blame for the recent decline in sales for casual dining restaurants like Applebee’s, Ruby Tuesday, and Buffalo Wild Wings. Millennials love for delivery and at-home dining has created a “uniquely challenging market,” as Buffalo Wild Wing’s CEO, Sally Smith, says in the BI article. Is their hope for this sector of the industry?
[et_pb_section bb_built="1"][et_pb_row][et_pb_column type="4_4"][et_pb_text]
SYNQ3 Restaurant Solutions announces results from a new AI study that acquired specific, measurable data for enhancing the guest experience.
Colorado Springs, CO. (April 26, 2017) – SYNQ3 Restaurant Solutions announced today the results from a never-before-done study using a new artificial-intelligence (AI), automated-speech-recognition (ASR) technology, VIA Analytics. Like the study itself, the findings are timely and significant for the entire restaurant industry with results showing that restaurants using dedicated order-takers and guest-specific data experience a 6.4 percent increase in sales and an 11.4 percent increase in positive customer experience.
[et_pb_section bb_built="1"][et_pb_row][et_pb_column type="4_4"][et_pb_text]
Location Services to Better Serve Your Customers
Restaurant owners are constantly on the lookout for new technology that can improve their customer service, and drive customers through their doors. And if they aren’t, then they could be missing out on some serious revenue-building solutions. One such solution is called Geofencing. (more…)
[et_pb_section bb_built="1"][et_pb_row][et_pb_column type="4_4"][et_pb_text]
Remember the days when restaurant owners would interact with each guest… heartily welcoming them to the eatery, and ensuring that they received exquisite food and top-notch service? Or how about the owners or servers who remember their customers? There’s no denying that customers feel especially valued in these instances. And while these places do still exist, they are few and far between. What happened to the restaurant industry that relationships were placed on the backburner to other aspects of dining? (more…)
[et_pb_section bb_built="1"][et_pb_row][et_pb_column type="4_4"][et_pb_text]
Technology has transformed all elements of life.
It has affected our interactions, how we learn, the way we date, how we run our households, the way we dine, and more. Technology matters to us. Technology matters to your customers.
As a result… the restaurant industry is changing…
Guest Interaction is changing. (more…)
