AUTOMATED ORDERING FOR TRADITIONAL RESTAURANTS

OPTIMIZE OPERATIONS AND ENHANCE THE GUEST EXPERIENCE WITH COST-EFFECTIVE AI ORDER-TAKING FOR ALL RESTAURANTS.

A HIGH-QUALITY, END-TO-END AI SOLUTION FOR TRADITIONAL RESTAURANT BRANDS

SYNQ3’s conversational AI-ordering technologies help restaurant operators navigate the challenging food service landscape — even during times of labor shortages, rising costs, and strained order-taking environments.

At SYNQ3 Restaurant Solutions, we provide enterprise restaurant brands with best-in-class Conversational AI ordering — also known as SYNQ Voice. We proudly serve thousands of restaurant locations across the United States, and process millions of interactions each and every month. With SYNQ Voice, your restaurants gain access to a technology that radically enhances the guest experience through fast and accurate order process. Which, in turn, drives operational efficiency and greater profits over time.

NATURAL DIALOGUE

With SYNQ Voice, your guests enjoy a natural conversation with AI-ordering technology that results in a seamless ordering process.

INSTANT ORDER PROCESSING

With SYNQ Voice, your guests’ orders are automatically processed and sent directly to your point-of-sale system for fast and accurate order-taking.

IMPROVE LABOR PRODUCTIVITY

With SYNQ Voice, your team members are freed up to focus on what matters most: the preparation of food and serving of restaurant guests.

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LEADING THE FUTURE OF RESTAURANT ORDER-TAKING WITH CONVERSATIONAL VOICE AI

At SYNQ3 Restaurant Solutions, we understand the incredible demand placed on restaurant brands today. And due to extreme labor challenges, restaurant operators need solutions that can efficiently capture orders and free up your team… while simultaneously providing a quality guest experience. This is where SYNQ Voice can help.

SYNQ Voice, an autonomous and conversational AI platform enables your restaurant to capture guest orders over the phone without distracting your staff. The fact of the matter is peak volume order times during lunch, dinner, and special occasions can lead to busy phone lines and stressed-out staff. With SYNQ3’s automated order-taking technologies, busy signals and hold times become a thing of the past. Which frees up your staff to do what they do best: serve your guests.

Further, SYNQ Voice working in combination with SYNQ Comms, SYNQ3’s dynamic network and communications platform, provides your restaurants with additional layers of flexibility. SYNQ Comms is a best-in-class communications platform that utilizes caller ID for instant guest re-ordering — ensuring a fast, friendly, and VIP guest experience. With SYNQ Comms, guest orders can first be routed to in-house employees and, if they are unable to answer the call or there is a busy signal, the platform will dynamically route the calls to trained call center ordering specialists anywhere you like.

Streamline your order-taking and free up your staff with a completely autonomous automated ordering system.

FIND OUT HOW

AUTONOMOUS VOICE AI FOR ALL RESTAURANTS.

AVOID MISSED SALES

SYNQ Voice ensures that you answer every call… every time. Eliminate missed orders because someone couldn’t answer the phone or a guest hung up after hearing a busy signal. SYNQ Voice handles limitless concurrent calls and provides every guest with the time they deserve. Further, the technology effectively captures upsell opportunities that team members may forget about… or feel too rushed to even attempt.

BOOST PRODUCTIVITY

SYNQ Voice frees up your restaurant team members to focus on food preparation, order fulfillment, and in-person service. Featuring omni-channel ordering capabilities, automatic upsell, limitless volume, and automatic POS order-entry… SYNQ Voice provides unprecedented levels of operational efficiency. Process more orders during peak hours without your staff having to stop and answer the phone every couple minutes.

PROVIDE A BETTER EXPERIENCE

SYNQ Voice radically enhances the guest experience through fast and accurate automated order processing. By conversationally interacting with guests on the phone, the technology ensures that each and every guest receives convenient and efficient order-taking service. And, unlike traditional automation services where guests must adapt to speak with technology, SYNQ3’s conversational AI adapts to humans to create an effortless, and quality, guest experience.

BENEFITS OF AUTOMATED ORDER-TAKING FOR FAST CASUAL RESTAURANTS.

Fast, Accurate Order-Taking

Digital POS Integration

Real-Time Item Availability

Systematic Upselling

Labor Redeployment

Partial Cart handoff

Overflow Order-Taking

Reorder via Voice or SMS

Eliminates Busy Signals &
Hold Times

Take your guest experience to a whole new level.

CONVERSATIONAL AI ORDERING FOR TRADITIONAL RESTAURANT BRANDS.

SYNQ Voice uses conversational AI, so your restaurant guests can speak naturally… just like they would with a real person. See below to listen to a couple calls… where restaurant guests are placing orders and making changes with our automated ordering solution. And yes, our solution works even when there’s background noise.

LISTEN TO SYNQ VOICE IN ACTION

simple order

LISTEN TO SYNQ VOICE IN ACTION

complex order

WHAT OUR FRIENDS SAY

Jason Rusk - Red Robin

SVP, Transformation & Business Development

“The SYNQ Voice automation is second to none. Red Robin did a side-by-side test with another automation solution and Synq Voice was the clear winner. They are fast, scalable, and above all else, reliable. We truly value our partnership with SYNQ3.”

Lane Cardwell - P.F. Chang's

Former CEO

“I have never seen something happen outside a restaurant affect what happens inside as much as SYNQ3 does.”

Richard Osborn - Southwest Deli Group

Franchisee of McAlister's

“Due to our continuing partnership with SYNQ3 our franchise group has won franchisee of the year three years in a row, Restaurant Business Magazine’s 50 great ideas award and just recently we won the national Multi-Unit Franchise Magazine’s MVP award. We are both committed to innovation, transformation and sales and profits.”

Kevin Flaherty - MOD Pizza

SVP, Digital & Off-Premise

“SYNQ3’s automated voice ordering has been a big win for our guests and squad. Guests are on and off the phone quickly with an accurately submitted order. All the while, our squad can focus on the guests in the store without the distraction of a ringing phone. It’s a complete win.”

Todd Stewart - Fazoli's

Project Director

“SYNQ3 understands the restaurant business and they understand sales. The agents know our menu, the ingredients, what goes with what. SYNQ3 makes sure they get it right so we get it right. I would strongly recommend SYNQ3 for your call center needs. They don’t just want your business, they want to be your business partner.”

Kim Shugart - WickedThink Marketing

CEO

“I have had the pleasure of watching SYNQ3 Restaurant Solutions grow from an idea to an incredible company serving some of the most prestigious restaurant chains in America. SYNQ3’s model is very impressive and is making a substantial difference for their restaurant partners.”

Noah Glass - Olo Online Ordering

Founder & CEO

“Steve Bigari and the SYNQ3 team operate at a higher level than any other service provider in their space. Steve and his team are proven restaurant operators who bring a hospitality mentality to their work – drive, perfectionism, servility. SYNQ3 meets and exceeds ROI expectations by delivering consistently on its promise to grow sales and cut costs for restaurant clients.”

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