At SYNQ3, we focus on providing the relationship between the restaurant and the guest with the single purpose of growing our clients’ profits.
“STEVE BIGARI, CEO
SYNQ3 Restaurant Solutions (SRS) has been helping restaurants increase average check, improve up-sell, enhance order processing, and provide better customer service both on the phone and on location (through our omnichannel digital transformation solutions) for over a decade. Our programs deepen and enhance the customer relationship to dramatically improve the scope of your guest experience.
This builds on our already rich restaurant call center expertise. To find out more about how we can help you call us at:
To transform the restaurant industry, put the guest at the center of every restaurant visit, and ensure the best experience.
SYNQ3 has the technology and processes to improve the guest-to-restaurant relationship and drive greater profits.
By synchronizing people, process, and technology we deliver maximum sales at the lowest possible cost.
SYNQ3 Restaurant Solutions is all about helping you take your restaurant to an entirely new level. Our proprietary technical and order processing solutions are helping some of the most prestigious international restaurant companies build relationships, increase sales, reduce costs, and enhance their overall customer experience.
At SYNQ3, our mission is to transform the restaurant industry by cultivating deep relationships through the synchronization of people, process, and technology.
At SYNQ3 Restaurant Solutions, we have just one goal: to make your take-out guest experience the best it can be. To do this, we bring technology, proprietary processes, and innovative applications together to streamline the entire take-out ordering experience for both your customers and your staff. SYNQ3 turns strangers into honored guests.
With the SYNQ3 Restaurant Solutions program, your organization will see:
- Enhanced guest relationships
- Increased overall take-out sales
- Significant increases in average take-out check
- Reduced costs associated with take-out order processing and delivery
- Automated intelligence in ordering
- Improved guest experience through enhanced service quality levels
- And much more…
SYNQ3 Restaurant Solutions is the pioneer in order processing and guest relationships for the restaurant industry. Our program has been embraced by some of the most prestigious restaurant chains in the world and we have processed over a billion dollars in orders to date. We are the unquestioned leader in the industry and have developed a broad spectrum of capabilities to support our clients.
If you are looking for a way to improve your restaurant sales while reducing costs and creating a VIP guest experience, we invite you to contact us. We would be pleased to present you with how SYNQ3 Restaurant Solutions can make a significant difference for your organization. Please contact us directly at 1-719-884-2025. Or send an email to Solutions@SYNQ3.com.
Driving the Restaurant 3.0 World
For the last few years, the restaurant industry has experienced several major shifts in technology and operations from mobile apps to ordering kiosks to meal vending machines. In the midst of so much change, many restaurants fell behind. Only a few industry leaders with big budgets found success in this Restaurant 2.0 World, and now, even they are falling behind as we move to the next era of restaurant operations: Enter Restaurant 3.0.
The Restaurant 3.0 World is all about enhanced guest-centric service through the use of technology such as automation and artificial intelligence. And really, it’s already here. Just look at other industries and see how these new technologies are transforming consumers’ expectations in purchasing interactions and day-to-day activities. We have drones delivering packages, customers ordering pizza through at-home speakers, and people using mobile voice-commands to turn on sprinklers. We’re in an omni-channel era where businesses (restaurants) have to give consumers multiple avenues for interaction. It’s all about what the customer wants and how they want it at any given time. In other words, it’s meeting the guest where they are at.
At SYNQ3, it’s our job to recognize consumer trends early and start developing technologies to best serve the changing desires of restaurant guests. Meeting the guests’ desires first is always the key to driving restaurant profits. That’s why as soon as consumers showed interest in early forms of automation and artificial intelligence technologies, we started brainstorming and developing. Our team took the first steps toward driving the Restaurant 3.0 World.
And, the great news is: with the automation tools we’ve created, your restaurant can leap past the Restaurant 2.0 industry leaders at a fraction of the cost and with an even higher success rate. Automation is the future of the restaurant industry. Selecting successful technologies and adopting early will be the key to your restaurant’s success.
Find out more about SYNQ3’s restaurant automation technologies!
A Message from
CEO, SYNQ3 RESTAURANT SOLUTIONS
“Innovation” is often an overused term. But when true, disruptive innovation comes to an industry… the impact can be dramatic. The SYNQ3 Restaurant Solutions order processing program and methodology is just such an innovation: one that will bring your restaurants increased sales, reduced costs, enhanced guest relationships, and a substantial improvement in your overall guest experience.
SYNQ3 Restaurant Solutions began this journey nearly 10 years ago and, over the past decade, has taken a solid idea and turned it into a true revolution in the restaurant industry. To date, our organization has processed over $1 Billion in orders, and we have no doubt that we will significantly eclipse the $2 Billion mark within the next 12 months. Our program has been implemented by some of the most prestigious restaurant organizations in the world and we continue to add quality restaurant companies to our list of partners every month.
The dramatic, personal growth of SYNQ3 is based solely on the remarkable successes our clients see as a result of our solutions… namely that we deliver on our promises and exceed expectations. I am confident that the SYNQ3 Solution will revolutionize your restaurants. It will improve your take-out sales. It will reduce your costs. It will improve your guest experience. And it will change the way you do business for the better.
Consider this: Our industry has grown to over $700 Billion in 2014, and for the first time ever the restaurant industry exceeded grocery store sales. With 75% of restaurant food consumed off premise, we are an industry ripe for substantial innovation. And the reason is that far too many of us… know far too little… about our guests. At SYNQ3, we focus on providing the relationship between the restaurant and the guest with the single purpose of growing our clients’ profits.
I would like to invite you to see for yourself how the SYNQ3 Solution can substantially impact your restaurants, your sales, and your guests. Please feel free to contact me directly at SBigari@SYNQ3.com. Or call me at our corporate offices at 1-719-884-2025. I look forward to hearing from you.
CEO, SYNQ3 Restaurant Solutions
WHAT OUR PARTNERS SAY
By partnering with the best, we’re able to provide the best to our restaurant clients.
“I have never seen something happen outside a restaurant affect what happens inside as much as SYNQ3 does.”
LANE CARDWELL, FORMER CEO
“Due to our continuing partnership with SYNQ3 our franchise group has won franchisee of the year three years in a row, Restaurant Business Magazine’s 50 great ideas award and just recently we won the national Multi-Unit Franchise Magazine’s MVP award. We are both committed to innovation, transformation and sales and profits.”
Richard Osborn, Southwest Deli Group Franchisee of McAlister’s
“SYNQ3 really understands our business. Not only do they understand what we want to accomplish in the short term but they continually bring new and innovative ideas to us to improve in the long term. We couldn’t be happier with our partnership.”
Robert Notte, CTO
“I have had the pleasure of watching SYNQ3 Restaurant Solutions grow from an idea to an incredible company serving some of the most prestigious restaurant chains in America. SYNQ3’s model is very impressive and is making a substantial difference for their restaurant partners.”
Kim Shugart, CEO
“SYNQ3 understands the restaurant business and they understand sales. The agents know our menu, the ingredients, what goes with what. SYNQ3 makes sure they get it right so we get it right. I would strongly recommend SYNQ3 for your call center needs. They don’t just want your business, they want to be your business partner.”
Todd Stewart, Project Director
Fazoli’s System Management, LLC
“Steve Bigari and the SYNQ3 team operate at a higher level than any other service provider in their space. Steve and his team are proven restaurant operators who bring a hospitality mentality to their work – drive, perfectionism, servility. SYNQ3 meets and exceeds ROI expectations by delivering consistently on its promise to grow sales and cut costs for restaurant clients.”
Noah Glass, Founder & CEO
Olo Online Ordering
SYNQ3 Case Study
SYNQ3 established a dedicated contact center and assisted in developing a custom in-house ordering platform that allowed for the transport of take out orders from a centralized location to support the order taking requirements.