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On the Whiteboard with Steve Bigari: Spanish Speakers and Takeout

by Mike Shugart | Apr 17, 2018 | Blog-section, Restaurant 3.0 World, Thoughts From Steve

Video Transcription Hi, I’m Steve, and if you’re in the restaurant business, you need to be marketing to Hispanics. This powerhouse demographic of 57 million Americans is mostly young; 60 percent of them millennials or younger. Second, they make buying decisions based...

On The Whiteboard With Steve Bigari: Restaurant Industry Predictions for 2018

by Mike Shugart | Mar 12, 2018 | Blog-section, Restaurant 3.0 World, Thoughts From Steve

Video Transcription Hi, I’m Steve Bigari, and today we’re going to talk about the future of the restaurant business. That future is bright: no line, VIP service for anybody who wants it, on any visit, any day. Now, it’s no surprise that off-premise is growing...

On The Whiteboard With Steve Bigari: Mobile Apps Flop While Takeout Takes Over

by Mike Shugart | Feb 23, 2018 | Blog-section, Restaurant 3.0 World, Thoughts From Steve

Video Transcription Hi, I’m Steve Bigari, and today we’re going to talk about app issues, specifically within the restaurant space. Now those of you who have tried promotions to get people to use your apps, you’ve spent a fortune giving away free food, and, you know,...

On The Whiteboard With Steve Bigari: Restaurant Automation

by Mike Shugart | Dec 5, 2017 | Blog-section, Innovation & Technology, Restaurant 3.0 World, Thoughts From Steve

Video Transcription Today, we’re going to talk about automation. In fact, in a recent McKinsey study, they talk about global automation increasing productivity eight-tenths to 1.4 percent. The economic impact of that will be huge. Now, they also talk about the impact...

On the Whiteboard with Steve Bigari: Why Restaurants Should Adopt Automated Ordering Technologies Now

by Mike Shugart | Nov 14, 2017 | Blog-section, Innovation & Technology, Restaurant 3.0 World, Thoughts From Steve

Video Transcription Today, we’re going to talk about why your restaurant should adopt automated ordering technologies now. You see, there’s a trend developing, and we don’t want you to miss the boat. Many people have already given up on the millennial generation...

On The Whiteboard With Steve Bigari: The Restaurant’s Golden Goose – Off Premise Sales

by Mike Shugart | Oct 10, 2017 | Blog-section, Innovation & Technology, Restaurant 3.0 World, Thoughts From Steve

Video Transcription Today, we’re going to talk about the golden goose of your restaurant; that’s off-premise sales. It is the only and fastest growing segment of the restaurant business. And, why you’re flushing a lot of that money down the toilet. Here’s the problem:...
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